Claims and Service Provider Recruitment

Specialist recruitment services for claims and service providers across Australia. Our experienced consultants have a deep understanding of the insurance industry and its recruitment needs, and can provide tailored solutions for companies of all sizes.

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Fuse Recruitment is trusted by top Australian companies

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Claims and service provider recruitment agency

From the graduate level to senior executive and leadership roles, Fuse Recruitment provides a range of specialist permanent and temporary recruitment services for claims & service providers across Australia. We partner with our clients to develop a true understanding of their business and their staffing needs, and formulate bespoke, tailored recruitment solutions.

Our consultants have decades of first-hand experience in the claims & service provider sectors and in insurance recruitment, which means you don’t need to explain sector terminology for us to understand your requirements. We are well-networked within the industry, and we have associations with various industry bodies, including ANZIIF's Careers in Insurance and Young Insurance Professionals.

We partner with the insurance industry to be thought leaders in our space, and we regularly consult with the industry to solve recruitment problems. An example of this is our Future Insure Graduate Program, which was designed to address talent shortages in insurance arising from a lack of university pathways into the industry.

We have four specialist recruitment teams based in Melbourne, Adelaide, Sydney, and Brisbane, and we partner with clients all over Australia. Our teams are well networked, and connected with the local talent pool, meaning we can quickly identify the best candidate for your vacancy, and deliver them to your business.

Roles we commonly recruit

  • Claims Assistant
  • Claims Consultant
  • Claims Manager
  • Account Executive
  • Underwriter
  • Business Development Manager
  • Assistant Underwriter
  • Customer Service Representative
  • Product Manager
  • Portfolio Manager
  • Account Manager
  • Business Development Consultant
  • Human Resources
  • IT
  • Marketing
  • Administration
  • Payroll
Contact us about insurance recruitment
Contact us about insurance recruitment
We'd love to help you achieve your talent objectives. We'll get back to you as soon as possible.
What is your industry?

Meet our top claims & service provider talent

Underwriter

$70k + Super Victoria Permanent / Full Time

Experienced Underwriter, skilled in assessing insurance submissions, policy wordings, and financial reports, with strong client advisory skills, negotiation expertise, and CRM system proficiency.

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Underwriter

$100k + Super Victoria Permanent / Full Time

30+ years of underwriting experience in heavy motor, former Underwriting Manager, skilled in portfolio management, holding a Diploma of Management and ANZIIF certification.

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Head Of Operations - Broking

$210k + Super New South Wales Permanent / Full Time

40 years of insurance experience, renowned for redesigning compensation products, leading global change initiatives, and recognised as a Fellow of the Australia & New Zealand Institute of Insurance & Finance.

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Account Executive

$110k + Super Queensland Permanent / Full Time

4 years of experience in insurance broking, managing a $400k portfolio, holding an MBA in Marketing Management, a Diploma in Insurance, and Cert-CII Level 3.

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Insurance Broker

$100k + Super Queensland Permanent / Full Time

3 years of insurance broking experience, leading a team in SME and commercial portfolios, with expertise in ISR, PI, and liability, and strong communication skills.

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Underwriting Manager

$140k + Super New South Wales Permanent / Full Time

30+ years of general insurance experience across multiple market segments, skilled in technical underwriting, portfolio management, and team leadership of up to 40 professionals.

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Claims Coordinator

$75k + Super New South Wales Permanent / Full Time

Claims coordination expert with superannuation knowledge and a record in building and maintaining stakeholder relationships.

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Insurance Broker

$100k + Super Queensland Permanent / Full Time

30 years of insurance experience, including 20 as a broker, managing a $650k portfolio in farm and SME sectors, specialising in PI, liability, and agricultural policies.

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Senior Account Executive

$125k + Super New South Wales Permanent / Full Time

14+ years of insurance broking experience, managing a $700k portfolio across multiple sectors, skilled in international placements and renewals, and known for exceptional communication.

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Underwriting Assistant

$75k + Super Victoria Contract or Temp

2 years of insurance experience, skilled in selling liability coverage to SMEs, writing premiums up to $150k, and certified as an Insurance Practitioner and Liability Specialist.

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Claims Consultant

$70k + Super Victoria Permanent / Full Time

Experienced claims consultant skilled in stakeholder communication, building assessments, and policy interpretation within small insurance builders.

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Compliance Manager

$140k + Super Victoria Permanent / Full Time

11 years of experience in finance, managing compliance frameworks, updating policies, and driving policy excellence.

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Head of Operations/Broker Team Leader

$140k + Super Victoria Permanent / Full Time

40+ years in personal insurance for high net-worth clients, 30+ years in client management and claims negotiation, skilled in team operations, and holding a Senior Associate Diploma of Financial Services.

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Assistant Account Executive

$80k + Super Queensland Contract or Temp

Insurance professional with 10+ years’ experience, skilled at supporting senior brokers, processing claims and renewals, and excelling in stakeholder communication.

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Claims Consultant

$70k + Super Victoria Permanent / Full Time

Claims consultant with expertise in small insurance builders, skilled in stakeholder liaison, building assessments, report preparation, and interpreting policy wordings.

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Support Officer

$80k + Super New South Wales Permanent / Full Time

Skilled in managing client queries and support in financial services, with extensive customer service experience, compliance expertise, and proficiency in CRM and banking systems.

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Claims Team Leader

$145k + Super Victoria Permanent / Full Time

Insurance leader with 10+ years’ experience, including 6 years in leadership, 2 years managing a speciality broker team, and current oversight of 15 claims consultants, excelling in recruitment, training, and team development.

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Administration Assistant

$60k + Super Victoria Permanent / Full Time

Collections expert with 20 years of experience, a Bachelor of Business in Accounting, call centre experience, and strong skills in both independent and team environments.

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Underwriting Manager

$200k + Super New South Wales Permanent / Full Time

Experienced insurance underwriter with extensive property underwriting expertise, skilled in new business, renewals, MTAs, and internal audits, with strong broker relations and market representation.

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Senior Claims Executive

$120k Victoria Permanent / Full Time

With 30+ years of experience in the insurance industry, the candidate is highly skilled in claims, marine underwriting, legal litigation, and risk management, and holds a Graduate Diploma in Marine Insurance from Lloyd’s of London.

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Junior Broker

$70k + Super Victoria Permanent / Full Time

15 years of experience in sales, service, claims, and broking, recently supporting brokers with portfolio management and client-facing roles, including motor claims.

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Claims Administrator

$33 per hour + Super New South Wales Contract or Temp

Experienced Claims Administrator & Consultant with exceptional stakeholder management, detail-oriented multitasking, and strong problem solving skills.

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Senior Account Executive

$140k + Super Queensland Permanent / Full Time

With 28+ years of insurance experience, this senior broking professional is proficient in managing mid-market and corporate risks, and excels in structuring complex insurance programs.

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Assistant Account Executive

$80k + Super Queensland Contract or Temp

With over 10 years of insurance experience, this candidate has provided crucial day-to-day support to Senior Insurance Brokers while assisting team members as needed.

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Account Executive

$95k + Super Victoria Permanent / Full Time

With 14 years in broking, this candidate manages SME and Strata portfolios, processes 40 renewals monthly, and is skilled in ISR, construction, and various insurance types, proficient in Winbeat and Microsoft Suite.

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Claims Consultant

$70k + Super Victoria Contract or Temp

With 5 years of experience in motor, property, and liability claims, this candidate efficiently manages up to 200 active claims, overseeing the entire process and building strong client relationships through a proactive approach.

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Senior Claims Consultant

$125k + Super Victoria Permanent / Full Time

With over 20 years in the insurance industry, this candidate excels in property insurance and strata claims, known for resolving complex issues efficiently and building strong client relationships.

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Loss Adjuster

$100k + Super Victoria Permanent / Full Time

With 11 years of experience in loss adjusting, this candidate expertly handles high-value liability, marine, and property damage claims, consistently delivering precise and detailed reports.

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Executive Support

$75k + Super Queensland Contract or Temp

Executive support specialist with diverse experience in client relations, facilities management, and operations, currently contracted by Macquarie Bank through CBRE.

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Broker Support

$75k + Super New South Wales Permanent / Full Time

With a year of broking support experience, they are proficient at processing and stakeholder engagement across various lines of general insurance, including property, liability, ISR, and financial lines.

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Insurance Sales Consultant

$70k + Super New South Wales Permanent / Full Time

Experienced in managing insurance renewals, handling client inquiries, and maintaining a portfolio of 120 accounts with a strong focus on client satisfaction.

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Commercial Loss Adjuster

$120k + Car + Super Melbourne Permanent / Full Time

With 5 years specialising in property insurance and 4 years as a Loss Adjuster, this candidate excels in thorough assessments, effective communication, and negotiation across diverse property claims.

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Claims Manager

$40 per hour Queensland Contract or Temp

With a strong technical background in property claims and extensive experience across diverse sectors including motor, travel, and life insurance, this candidate excels in achieving swift and satisfactory resolutions.

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Claims Consultant

$75k + Super Brisbane Permanent / Full Time

With 18 months of claims management expertise, this candidate excels in overseeing a diverse portfolio of over 200 claims, demonstrating strong analytical skills in policy review and achieving superior outcomes.

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Senior Loss Adjusting Manager

$170k + Super + Car + Allowance Brisbane Permanent / Full Time

With 25+ years of leadership across regions, branches, and national projects in the insurance industry, this candidate excels in driving growth through strategic initiatives, operational management, and stakeholder trust.

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Team Leader

$95k Brisbane Permanent / Full Time

With 13+ years of insurance industry expertise, this candidate excels in general insurance products, underwriting, and leadership, renowned for coaching and mentoring.

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Claims Manager

$85k + Super Brisbane Permanent / Full Time

As a Claims Advisor in Personal Injuries Litigation, this candidate excels in managing diverse claims including WorkCover and CTP, with expertise in detailed investigations, liability assessment, and strategic settlement approaches.

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Claims Consultant

$80k + Super Melbourne Permanent / Full Time

With 18 months of hands-on experience in processing both BAU and CAT claims, this candidate excels in managing daily operations for home, motor, SME property, and fleet claims, demonstrating expertise in diverse claim sizes and complex scenarios.

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Insurance Broker

$75k + Super Brisbane Permanent / Full Time

With 3 years of expertise in insurance broking and claims management, this candidate excels in overseeing domestic and SME portfolios, ensuring compliance, mitigating risks, and delivering superior service.

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Liability Claims Consultant

$80k Queensland Permanent / Full Time

With 10+ years of specialised experience in the insurance sector as a Claims Consultant, this candidate excels in third-party administration, public liability, and personal injury claims.

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Control & Governance Manager

$140k + Super Brisbane Permanent / Full Time

With 20 years of insurance industry expertise in project management, operations, and compliance, this candidate excels as a seasoned Head of Projects, proficient in both traditional and scrum methodologies, specialising in construction and machinery products.

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Assessor/Broking Assistant

$80k + Super Queensland Permanent / Full Time

With 4 years of insurance expertise, this candidate excels in property damage assessment, meeting SLA targets, and delivering superior customer service, making them a proactive and reliable team player.

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Claims Consultant

$80k + Super Queensland Permanent / Full Time

With 13+ years in client-facing customer service and 4+ years in insurance claims, this candidate excels in virtual claims assessments, broker collaboration, and team management.

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Assistant Account Executive

$85k + Super New South Wales Permanent / Full Time

With 4 years of insurance processing and broking experience, this candidate excels in policy administration, customer service, and sales assistance, offering strong technical and communication skills.

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Broker Support

$75k + Super New South Wales Permanent / Full Time

With 1 year of broking support experience, this candidate excels in processing, stakeholder engagement, and general insurance lines, combining technical knowledge, precision, and strong communication skills.

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Assistant Underwriter

$85k + Super New South Wales Permanent / Full Time

10+ years of expertise in underwriting and financial services software, offering strong analytical and collaborative skills to enhance efficiency and drive results in the banking and insurance sectors.

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Claims Administrator

$70k + Super Queensland Permanent / Full Time

Experienced in customer service and support, proficient in managing property and motor claims from start to finish, including fault assessment and early resolution.

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Solicitor

$115k + Super Queensland Permanent / Full Time

Experienced in managing 50 complex personal injury claims, specialising across various cases with expertise in end-to-end management and settlements.

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Accounts Officer

$68k+ Super Queensland Permanent / Full Time

Experienced Assistant Accountant proficient in AP & AR, payroll, reconciliations, monthly reporting, ad hoc tasks, and skilled in MYOB and QuickBooks.

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Claims Team Leader

$90k + Super Queensland Permanent / Full Time

Experienced insurance professional with 6 years in property losses, leadership of teams up to 10 staff, and skills in executive support and business administration.

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Junior Underwriter

$65k + Super Victoria Permanent / Full Time

Experienced in insurance policies including income protection, death, and TPD, adept at quotes, renewals, cover adjustments, cancellations, and underwriter liaison.

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Commercial Claims Consultant

$85k Victoria Permanent / Full Time

Experienced Claims Consultant managing 100+ commercial claims, including high-profile clients, with strong liaison skills across property, ISR, construction, and liability.

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Senior Claims Specialist - Liability & Financial Lines

$130k + Super New South Wales Permanent / Full Time

Seasoned insurance professional with 23+ years of experience, 10+ years leading claims teams, and expertise in liability, casualty, and financial lines.

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Business Development Manager

$110k + super + vehicle New South Wales Permanent / Full Time

Experienced BDM with 10 years in sales, skilled in building pipelines, exceeding targets, managing major accounts, and networking.

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Associate Consultant

$70k + Super New South Wales Permanent / Full Time

Self-motivated team leader skilled in time management, conflict resolution, team training, and handling high-volume front desk responsibilities.

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Account Executive

$95k + Super Australian Capital Territory Permanent / Full Time

Experienced in customer service, administration, and account management, skilled in client portfolio management with strong interpersonal and communication skills.

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Broking Assistant

$75k + Super Queensland Permanent / Full Time

With 2 years in broking managing a diverse portfolio of 120 commercial clients across various lines, this candidate brings comprehensive industry understanding and a track record of exceptional service.

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Claims Assistant

$60k + Super Brisbane Permanent / Full Time

With 18 months of claims expertise, this candidate excels in complex claim management, risk assessment, and stakeholder communication.

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Assistant Account Executive

$65k + Super Brisbane Permanent / Full Time

With 2 years as an Assistant Account Executive specialising in strata and domestic property lines, this candidate excels in policy communication and stakeholder relations.

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Claims Manager

$68k + Super Queensland Permanent / Full Time

1 year of experience managing up to 180 property and motor claims, this ANZIFF-certified candidate with a Diploma in International Business and World Economics excels in stakeholder communication.

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Underwriter

$100k + Super Queensland Permanent / Full Time

20 years of expertise in insurance, including 3.5 years of experience as an Underwriter specialising in domestic strata and a background in diverse products.

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Junior Underwriter

$70k + Super Brisbane Permanent / Full Time

With 5 years in insurance broking and underwriting, this candidate excels in financial lines and liability products and combines market-facing confidence with strong analytical skills.

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Marketing Specialist

$127k + Super Queensland Permanent / Full Time

Experienced marketer with 8 years’ expertise in financial services, skilled in EDMs, website redesign, product launches, social media advertising, and SEO.

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Portfolio Analyst

$180k + Super Queensland Permanent / Full Time

Experienced reinsurance broker with 30 years’ industry expertise, known for strong technical skills, strategic advice, and collaboration with internal and external stakeholders.

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Customer Disputes Consultant

$87k + Super Queensland Permanent / Full Time

Experienced dispute resolution specialist with 8 years’ expertise, including insurance, adept in managing internal disputes, policy complaints, claim denials, and final decision letters.

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Assistant Underwriter/Claims Consultant

$60k + Super Queensland Permanent / Full Time

Experienced underwriter with 7.5 years’ expertise in property, motor, liability, and health insurance, known for customer service and problem-solving skills.

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Workers Compensation Specialist

$120k + Super Queensland Permanent / Full Time

Experienced leader in workers compensation with strong skills in planning, performance management, coaching, and strategic partnership building.

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Senior Claims Consultant

$80k + Super Queensland Contract or Temp

Experienced Senior Claims Specialist with 8 years’ expertise in Property, Motor, and Personal Accident Claims, adept at multitasking and strong communication skills.

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Assistant Account Executive

$80k + Super Queensland Permanent / Full Time

9 years’ substantial experience in the insurance broking industry, proficient in handling SME portfolios across various products, including processing quotes, renewals, endorsements, and new business.

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Loss Adjuster

$100k + Super Queensland Permanent / Full Time

Experienced Loss Adjuster with 11 years’ expertise in liability, marine, and property damage claims, including handling claims exceeding $5 million USD.

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Senior Account Executive

$135k + Super Queensland Permanent / Full Time

17+ years’ experience in insurance across Broking, Risk Management, Quality Assurance, and Assessing, including 9 years as a Broker managing a personal portfolio.

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Claims Manager

$87k + Super Queensland Permanent / Full Time

Experienced claims professional with 9 years’ experience, including 3 years in team leadership, adept at managing Home & Contents claims team and liaising with stakeholders.

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Account Executive

$80k + Super Queensland Permanent / Full Time

Experienced insurance professional skilled in broking and business development, managing diverse client portfolios including general aviation and large corporate clients.

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Claims Administrator

$75k + Super Queensland Contract or Temp

Experienced administrator in financial services, insurance, and superannuation sectors, known for strong organisation, attention to detail, and communication skills.

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Claims Consultant

$80k + Super Victoria Permanent / Full Time

With over 5 years of dedicated experience as a Claims Consultant, this candidate brings expertise in General Insurance, strong leadership in staff development, and exceptional presentation skills.

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Corporate Risk and Insurance Lead

$100k Melbourne Permanent / Full Time

With over 10 years of diverse experience in Management, Underwriting, IT, and Sales roles, this candidate showcases strong leadership, strategic capabilities, and notable expertise in property underwriting.

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Senior Property Underwriter

$100k Perth Permanent / Full Time

With over 12 years of profound experience specialising in Residential and Commercial building and Liability Underwriting, this candidate excels in business development, risk mitigation, system implementation, and staff mentoring.

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Risk & Claims Manager/General Management

$120k + Super New South Wales Permanent / Full Time

With over 20 years of distinguished experience in Risk Management and Claims, this candidate excels in senior leadership, strategic account management, and program delivery.

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Claims Consultant

$80k New South Wales Permanent / Full Time

With over 2 years of Claims industry experience, this candidate specialises in Travel, Accidental, and Health insurance, backed by a diverse skill set including banking, financial services, and exceptional presentation skills.

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Loan Processor

$80k Melbourne Permanent / Full Time

With over 20 years of dedicated experience as a Loan Processor, this candidate excels in Home loans and General Finance Brokerage, demonstrating reliability and effectiveness in meeting and surpassing KPIs.

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Claims Consultant

$100k Melbourne Permanent / Full Time

With over 15 years of specialised experience in Claims management, including handling high-value claims in diverse insurance domains such as SME, Liability, and Complex scenarios.

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Client Manager/Business & Product Development Manager/Underwriter & Chief Underwriter

$200k New South Wales Permanent / Full Time

Bringing extensive expertise in underwriting and senior management roles, this candidate offers invaluable leadership and industry knowledge across diverse insurance domains.

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Underwriter Team Leader

$140k Melbourne Permanent / Full Time

With over 17 years of extensive Underwriting experience, including 3 years in a leadership role managing a team of 11, this candidate brings strong leadership skills, polished communication abilities, and a proven track record of success.

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Claims Consultant

$70k + Super Brisbane Permanent / Full Time

With a current portfolio of 120 claims, this candidate showcases exceptional proficiency in Strata, Property, and General Insurance claims, offering polished presentation skills and a commitment to excellence.

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Account Manager/Mortgage Broker

$110k Melbourne Permanent / Full Time

With over 15 years of comprehensive experience in Commercial and Domestic Account and Claims Management, including expertise in diverse insurance domains and proficient portfolio management.

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Head of Marketing/Communications

$200k + Super or $1k per day Victoria Contract or Temp

Seasoned marketing and communications leader with 25 years of experience in banking and financial services.

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Pricing & Product Specialist

$190k + Super New South Wales Permanent / Full Time

Experienced in product development, pricing strategies, and change management, adept at fostering collaboration and driving business growth.

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Bachelor of Commerce Graduate

$60k + Super Sydney Graduate

University of Melbourne A.G. Whitlam International Undergraduate Merit Scholarship recipient with versatile experience and certifications in data analytics and strategy consulting.

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Bachelor of Commerce Graduate

$65k Brisbane Graduate

Cowan University Bachelor of Commerce graduate with diverse experience in order picking, packing, and personal training, complemented by global study tours, bringing adaptability, cultural awareness, and a strong work ethic to the insurance industry.

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Bachelor of Computational Design Graduate

$70k New South Wales Graduate

University of New South Wales Bachelor of Computational Design graduate with research experience, bringing analytical thinking, discipline, and adaptability.

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Bachelor of Business Graduate

$60k Queensland Graduate

Economics and Finance graduate with diverse experience in property management and customer service roles.

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Bachelor of Economics & Advanced Studies Graduate

$60k New South Wales Graduate

University of Sydney Bachelor of Economics & Advanced Studies graduate with diverse internships in corporate finance and research, poised to leverage analytical prowess and adaptability for success.

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Bachelor of Science in Financial Mathematics Graduate

$60k Brisbane Graduate

Master of Financial Mathematics graduate from the University of Queensland with extensive experience in real estate investment consulting and risk analysis.

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Bachelor of Finance Graduate

$60k Brisbane Graduate

University of Adelaide Bachelor of Finance graduate with 3+ years of marketing experience and an International MBA in Marketing from the University of South Australia.

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Bachelor of Commerce Graduate

$60k New South Wales Graduate

University of Sydney Bachelor of Commerce graduate with hands-on finance analysis experience at Amplify Me, showcasing a deep understanding of financial principles and strong analytical skills.

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Bachelor of Business Graduate

$65k + Super Melbourne Graduate

Dedicated Bachelor of Business graduate from RMIT University with customer service expertise from Myer and HR administration experience at Kinetic.

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Bachelor of Commerce Graduate

$50k + Super Melbourne Graduate

Dynamic Bachelor of Commerce graduate from Melbourne University with diverse experience in customer service, private tutoring, and internship at China’s largest metals and mining company.

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Bachelor of Economics and Advanced Studies Graduate

$60k + Super New South Wales Graduate

Graduate of Bachelor of Economics and Advanced Studies from the University of Sydney, equipped with leadership experience and a strong background in customer service, poised to excel in the insurance industry.

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Bachelor of Economics Graduate

$55k + Super New South Wales Graduate

Bachelor of Economics graduate with customer service experience and community engagement, ready to drive success in insurance with academic prowess and practical skills.

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Bachelor of Information Technology Graduate

$65k Melbourne Graduate

With a Masters of Information Technology from Monash University and practical web application development experience, this candidate possesses both technical expertise and professional confidence, poised to drive innovation and excel in the insurance sector.

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Bachelor of Medical and Health Science Graduate

$55k New South Wales Graduate

With a Bachelor of Medical and Health Science and diverse customer service experience, this candidate offers a unique perspective and strong communication skills, poised to seamlessly transition into the insurance sector.

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Master of Information Technology Graduate

$55k Melbourne Graduate

With a Master’s in Information Technology specialising in Artificial Intelligence from the University of Melbourne and volunteer experience as a First Aider, this candidate merges technical expertise with compassion, poised to drive innovation and success in the insurance sector.

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Masters of Actuarial Science Graduate

$70k Melbourne Graduate

Possessing a Master’s in Actuarial Science and prior accounting trainee experience, this candidate brings strong quantitative analysis skills and proactive leadership qualities.

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Master of Business Analytics Graduate

$60k Melbourne Graduate

With a Master of Business Analytics from Deakin University and prior experience as a Claims Analyst at IAG, this candidate offers a comprehensive understanding of insurance coupled with strong analytical skills.

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Bachelor of Business Marketing Graduate

$55k New South Wales Graduate

With a Bachelor of Business in Marketing and customer service proficiency, this candidate promises seamless integration and momentum driving in the insurance sector.

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Bachelor of Business Administration Graduate

$55k Melbourne Graduate

Bachelor of Business Administration from Monash University, enriched by hands-on experience in devising marketing strategies for insurance products through collaborative consulting projects.

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Bachelor of Commerce Graduate

$55k New South Wales Graduate

Bachelor’s Degree in Commerce with a focus on Economics and Management, coupled with editorial experience at Cainz University of Melbourne, offering strong analytical abilities and exceptional communication skills.

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Bachelor of Commerce and Computer Science Graduate

$60k Gold coast Graduate

Combining a Bachelor of Commerce and Computer Science, the candidate showcases leadership and communication skills, poised to excel in the insurance sector’s dynamic landscape.

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Bachelor of Commerce Graduate

$55k New South Wales Graduate

Bachelor of Commerce graduate specialising in finance and information systems with internship experience in property and financial sectors.

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Bachelor of Commerce and Economics Graduate

$60k Brisbane Graduate

A highly motivated and skilled candidate with strong communication, interpersonal, and time management abilities, ready to enhance team synergy and meet project deadlines with finesse.

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Master of Business Administration Graduate

$65k + Super Perth Graduate

With a Bachelor’s in Management and International Business, currently pursuing an MBA, and 8 years in senior management, this candidate offers strategic leadership and proven experience for organisational success.

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Insurance Graduate

$60k + Super Perth Graduate

MBA and BBA in Human Resource Management graduate with 2 years of hands-on customer service experience and a 3-month business associate internship.

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Underwriting Graduate

$60k + Super Melbourne Graduate

University of Melbourne Master of Biotechnology and Bachelor of Science in Physiology graduate with a proven track record as a University Consultant and Student Consultant Researcher, bringing strong analytical skills, risk management, data analysis, and effective communication.

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Insurance Graduate

$60k + Super Victoria Graduate

Deakin University Bachelor of Criminology graduate with 5+ years of customer service experience, excelling as a proven team player with strong interpersonal and communication skills.

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Underwriting Graduate

$60k + Super New South Wales Graduate

University of Sydney Bachelor of Economics graduate recognised on the 2020 Dean’s List, offering 7 years of customer service and managerial experience.

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Insurance/Underwriting Graduate

$60k + Super New South Wales Graduate

University of Wollongong Bachelor of Business in Finance and Economics candidate graduating November 2024, with Diplomas in Business and Information Technology, and 6 years of customer service experience.

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Insurance Underwriting Graduate

$65k + Super New South Wales Graduate

Macquarie University Bachelor of Security Studies candidate graduating July 2024, with 6 years of customer service and hospitality experience, offering a fresh perspective, nuanced client relations understanding, and excellent communication skills.

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Insurance Graduate

$60k + Super New South Wales Graduate

University of Technology finance graduate with strong communication skills, practical insights from a mortgage brokerage internship, and leadership experience.

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Insurance Graduate

$65k + Super New South Wales Graduate

Macquarie University Actuarial Studies graduate with 6+ years of customer service experience, offering a unique blend of analytical prowess, financial expertise, meticulous attention to detail, and adaptability.

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Insurance Graduate

$65k + Super New South Wales Graduate

University of Wollongong Business graduate with 2 years of customer service experience, offering a strategic, customer-centric approach, exceptional interpersonal skills, and confident communication.

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Insurance Graduate

$60k + Super New South Wales Graduate

With a dual qualification in Human Resource Management and Finance from the University of Newcastle, this candidate seamlessly blends academic excellence with 5 years of hands-on experience as an Accounts Assistant.

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Insurance Graduate

$60k + Super New South Wales Graduate

Bachelor of Business Administration graduate with 6 years of customer service experience, excelling in client relations, problem-solving, and teamwork.

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Underwriting Graduate

$60k + Super Melbourne Permanent / Full Time

Master’s in Biotechnology and Bachelor’s in Physiology from the University of Melbourne, known for reshaping policies, analytical prowess, and strategic vision.

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Underwriting Graduate

$60k + Super New South Wales Permanent / Full Time

Academic excellence in Environmental Economics paired with 7+ years of customer service and managerial experience, offering a strong skill set in stakeholder relations and communication.

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Senior/Technical Claims

$60 per hour Melbourne Contract or Temp

This seasoned professional, with 8+ years in insurance, navigates seamlessly between Senior Loss Adjuster and Claims Executive roles, wielding a comprehensive grasp of claims management from diverse perspectives, complemented by a Masters in Law.

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Claims Officer

$115k + Super Brisbane Permanent / Full Time

This candidate adeptly manages 100+ complex claims, specialising in historical abuse, public liability, and workplace injuries, with expertise across investigations, legal counsel, settlements, and court proceedings.

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Account Executive

$85k + Super Melbourne Permanent / Full Time

2+ years broking experience managing diverse insurances for 13,000 clients, adept in premiums ($300-$15k), renewals, certificates, and prompt client communication under high volume.

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Policy Service Specialist

$80k + Super New South Wales Permanent / Full Time

Expert in diverse insurance operations, specialising in income protection policies, with meticulous attention to compliance and precise client service.

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Motor Claims Consultant

$80k + Super Victoria Contract or Temp

Bringing 2 years of focused expertise in both commercial and domestic motor claims, this candidate boasts a comprehensive understanding of the claims lifecycle, adeptly managing cases from lodgement through to settlement.

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Portfolio Analyst

$180k + Super New South Wales Permanent / Full Time

30 years in reinsurance broking, expert in insurance nuances, strategic counsel, fostering internal synergy, and delivering industry foresight.

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Assistant Account Executive

$85k + Super Melbourne Contract or Temp

20+ years in insurance, specialised Account Executive in schemes, diverse expertise across multiple classes, committed to ongoing education, ready to contribute.

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Workers Compensation Specialist

$120k + Super Queensland Permanent / Full Time

Experienced leader in workers’ compensation, adept at managing diverse teams across locations, fostering talent, and cultivating strategic partnerships.

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Marketing Specialist

$127k + Super Melbourne Permanent / Full Time

8 years in financial services as a Marketing Specialist, excelling in diverse campaigns, platforms, and tools for impactful initiatives in insurance and finance.

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Digital Marketing Specialist

$90k + Super Melbourne Permanent / Full Time

Seasoned marketer with 8 years’ expertise in real estate and insurance, excelling in diverse digital strategies, content creation, and collaborative campaign execution for impactful audience engagement.

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Part Time Assistant Account Executive

$35 per hour Melbourne Contract or Temp

Seasoned overseer with 7 years in Corporate Health and Life Insurance, excelling in operations, claims, and fostering strong stakeholder relationships.

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Insurance Administrator/Claims Consultant

$38 per hour + Super Melbourne Contract or Temp

Nearly 2 years in insurance, skilled in diverse claims management and Builders Warranty support, with a keen eye for detail and exceptional stakeholder engagement.

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Head of Marketing/Communications

$200k + Super or $1k per day Melbourne Contract or Temp

25+ years’ senior marketing and communications expertise in global finance, with proven leadership at Big 4 banks, adept at driving impactful projects and teams.

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Claims

$70k + Super Brisbane Permanent / Full Time

Experienced in handling Catastrophic and property claims, adept at end-to-end process management, dispute resolution, and negotiation.

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Underwriter

$80k Queensland Permanent / Full Time

Seasoned insurance professional with 20+ years’ expertise excels in risk analysis, sales, budget management, and strategic planning.

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Claims

$80k + Super Brisbane Permanent / Full Time

Experienced in insurance claims for over 2 years, skilled in meticulous processing, client management, and adept stakeholder collaboration.

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Claims Consultant

$80k + Super Brisbane Permanent / Full Time

Claims manager with 15+ years’ expertise, adept at overseeing complex TPD and Accident claims at AIA, skilled in stakeholder collaboration, prioritisation, and proven excellence in customer service.

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Claims

$75k + Super Brisbane Permanent / Full Time

Graduate Lawyer with specialised expertise in TPD and IP claims, demonstrated leadership as a Motor Claims Team manager, excelling in stakeholder interactions, team optimisation, and delivering exceptional customer service.

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Claims Team Leader

$95k + Super Gold coast Permanent / Full Time

Highly seasoned claims professional with 15 years’ expertise, including 6 years in leadership, adept at steering claims processes, leading teams, managing complex grievances, and negotiating settlements.

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Claims

$75k + Super Gold coast Permanent / Full Time

Experienced insurance professional adept in end-to-end faulty goods claims, excelling in stakeholder management, communication, and a dedication to exceptional customer service.

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Insurance Graduate

$60k + Super Melbourne Permanent / Full Time

With a Bachelor of Business Management, 5 years of customer service experience, and a Quickest Learner Award recipient in 2020.

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Senior Account Executive

$100k + Super Queensland Permanent / Full Time

With 20 years of experience in the insurance industry, this candidate has held various roles, ranging from broking to Business Development Manager positions.

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Insurance Broking Graduate

$65k + Super Melbourne Permanent / Full Time

Bachelor of Science in Physiological Sciences with 9 years of customer service and hospitality experience, offering a unique blend of scientific knowledge, interpersonal skills, leadership, and a drive for exceptional results.

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Junior Broker

$70k + Super Victoria Contract or Temp

8 months supporting 2 Account Executives, skilled in processing quotes, renewals, endorsements, claims, and managing debtors for diverse clients and policies.

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Part Time Broker Assistant

$65k + Super Melbourne Contract or Temp

Experienced insurance professional adept at processing new business quotes, renewals, policy amendments, and claims, with a focus on customer service and binder clients.

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Insurance Broker

$75k + Super Melbourne Contract or Temp

1.5 years of Clinical Trials Broker expertise in pharmaceutical client risk management, complex insurance, and reinsurance.

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Claims

$70k + Super Brisbane Permanent / Full Time

Dedicated Claims professional with 12 months of experience expertly managing up to 120 property claims, excelling in end-to-end claim handling, and prioritising excellent customer service.

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Broker

$85k + Super Brisbane Permanent / Full Time

Experienced insurance professional with 4+ years specialising in SME clients, managing a $200k portfolio, and a focus on stakeholder engagement and customer service excellence.

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Broking Assistant

$75k + Super Queensland Permanent / Full Time

Experienced insurance professional with Tier 1 Broking certification, strong attention to detail, and relationship-building skills for your team.

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Insurance Broker

$90k + Super New South Wales Permanent / Full Time

Experienced UK wholesale insurance broker with strong client interaction, negotiation, and business development skills.

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Insurance Broker

$85k + Super New South Wales Part-time

A compliance-savvy insurance professional with a versatile skill set, including Insurance Broking, Worker’s Compensation, and Domestic Underwriting, experienced in managing substantial portfolios, and committed to industry regulations.

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Insurance Administrator

$65k + Super Melbourne Permanent / Full Time

A seasoned insurance professional with 15 years of expertise in claims, underwriting, accounts, and administration, spanning domestic and commercial insurance.

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Claims Manager

$75k + Super Victoria Permanent / Full Time

Experienced insurance professional with 2.5 years of expertise in managing domestic motor claims, exceptional presentation and communication skills.

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Senior Claims Executive

$100k + Super Melbourne Permanent / Full Time

A decade of versatile insurance expertise, including 150 claims management and leadership potential.

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Claims Consultant

$80k + Super Queensland Permanent / Full Time

Experienced claims professional with expertise in TPD, Accident, and workers’ compensation, excelling in stakeholder collaboration and customer service.

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Home Claims Client Manager

$84k + Super Melbourne Permanent / Full Time

With 4 years of property claims management and a year in insurance broking, plus 13 years of exceptional customer service experience.

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Senior Claims Manager/Team Leader

$130k Victoria Permanent / Full Time

A seasoned insurance leader with 20+ years of claims expertise and effective communication skills.

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Claims Consultant

$75k + Super Brisbane Permanent / Full Time

A 23-year insurance industry veteran skilled in complex claims and versatile in handling various insurance products, renowned for dedication and adaptability.

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Claims Consultant

$75k + Super Queensland Permanent / Full Time

A decade of claims experience in various areas, dedicated to customer service, compliance, and expert knowledge.

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Commercial Motor Claims Consultant

$90k + Super New South Wales Permanent / Full Time

4+ years of insurance experience, adept at managing 220 claims, specialising in commercial motor claims, and skilled in client interaction.

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Claims Officer

$75K + Super New South Wales Permanent / Full Time

A versatile candidate with experience in motor and property claims, skilled in stakeholder management and decision-making.

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Claims

$80k + Super Queensland Permanent / Full Time

With over 13 years of experience in the insurance industry, this candidate’s background comprises 7 years in motor vehicle hire and 6 years in personal injury and health.

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Compliance Manager or Claims Roles

$75k Queensland Permanent / Full Time

With 6 years of insurance and recoveries industry experience, this candidate excels in claims processing, investigation, compliance, and client service.

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Claims Consultant or Recoveries

$70k + Super Queensland Permanent / Full Time

With a combined background of 5 years in recoveries and 6 months in insurance, this candidate has gained valuable experience at Credit Corp.

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Account Executive

$95k + Super New South Wales Permanent / Full Time

As an Account Executive at Insurance House and Network Insurance Group, this candidate handled a substantial commercial portfolio with a value of 550k.

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Claims Consultant

$70k + Super New South Wales Permanent / Full Time

Experienced insurance professional with expertise in workers’ compensation and commercial motor claims, managing a portfolio of 150 claims valued up to $300,000.

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Claims Consultant

$85k + Super New South Wales Permanent / Full Time

With more than 5 years of experience in the insurance industry, this individual brings to the table a strong background in claims management.

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Claims Management

$85k + Super New South Wales Permanent / Full Time

With 17 years of experience in Claims Management, this candidate has a history of managing end-to-end insurance claims across various categories.

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Senior Claims Consultant

$120k + Super New South Wales Permanent / Full Time

13 years of insurance industry experience with a strong leadership track record in claims roles, specialising in complex property claims and managing high-value cases.

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Marketing & Brand Executive

$75k + Super Melbourne

With over 3 years of experience in Marketing and Brand Management, this candidate is a tech-savvy professional proficient in various essential tools and dedicated to consistently elevating your brand’s engagement and relevance.

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Claims Consultant

$35 per hour / $68k + Super Melbourne Contract or Temp

With a year of insurance claims experience, a commitment to helping others, strong customer service skills, and exceptional communication abilities.

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Senior Home Claims Consultant

$75k + Super Brisbane Permanent / Full Time

A rising talent in the insurance industry with 2.5 years of expertise in property claims, proficient in managing a portfolio of 275 large and total loss claims.

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Senior Property Underwriter

$105k + Super Queensland Permanent / Full Time

A 16-year general insurance veteran, specialising in property underwriting with expertise in domestic and commercial lines, known for strong adherence to industry protocols and exceptional stakeholder engagement skills.

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Account Manager

$110k + Super New South Wales Permanent / Full Time

A portfolio manager with a client-focused approach, excelling in overseeing a diverse range of general lines of business, providing technical advice on complex risks, and driving portfolio growth through effective business development strategies.

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Underwriting Assistant

$80k + Super New South Wales Permanent / Full Time

A dedicated underwriter with over 6 years of experience across various insurance lines, proficient in managing public liability, commercial and residential property, and general insurance.

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Portfolio Manager - Casualty

$240k + Super Brisbane Permanent / Full Time

A seasoned insurance professional with 14 years of experience in underwriting, portfolio, and risk management, known for successfully leading medium-sized teams, fostering high-performance cultures, and an extensive network of industry contacts.

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Assessing Coordinator & Client Manager

$80k + Super New South Wales Permanent / Full Time

Experienced claims professional with expertise in home and motor claims, ensuring efficient processing and exceptional customer satisfaction; strong communication and negotiation skills.

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Senior Account Manager

$160k + Super New South Wales Permanent / Full Time

With 6+ years of insurance broking experience, this candidate brings a strong foundation and versatility in various insurance categories.

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Account Executive

$83k + Super New South Wales Permanent / Full Time

This highly skilled Tier 1 qualified job seeker brings 6 years of broking experience, global insurance program exposure, excellent communication skills, and a proven track record of managing a $250K portfolio.

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Administration and Customer Service Support

$60k + Super Queensland Contract or Temp

With 20+ years of expertise in Customer Service, Reception, Sales Support, Marketing, and Contract Management, they possess a comprehensive skill set suited for the organisation.

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Senior Account Executive

$140k + Super Gold coast Permanent / Full Time

Experienced broker with over 10 years of industry knowledge, specialising in Financial Lines and schemes/facilities.

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Insurance Broker, Underwriter

$82.5k + Super Brisbane Permanent / Full Time

With 9 years of insurance experience in wholesale broking and underwriting, this candidate brings extensive expertise in financial lines products, strong account management skills and proficiency in Winbeat and Microsoft Office.

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Claims Consultant

$75k + Super Brisbane Permanent / Full Time

Experienced insurance professional with over 12 years of expertise as an operations manager and claims consultant.

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Business Development Manager, Account Executive

$125k + Super Brisbane Permanent / Full Time

Highly experienced insurance professional with 13+ years of expertise in motor underwriting, achieving desired underwriting results, portfolio management and communication skills, and a driving success in the insurance industry.

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Underwriter

$85k + Super Victoria Permanent / Full Time

With 15 years of experience in the insurance industry, this candidate has worked in various broking and underwriting roles. Currently an Account Manager, they handle a portfolio of $300k with over 384 renewals. Their expertise spans across a wide range of insurance products, and they express a strong desire to return to underwriting. A knowledgeable and versatile professional, they bring valuable skills in portfolio management, client satisfaction, and risk assessment.

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Claims Adjuster

$70k+ Super Victoria Permanent / Full Time

With 18 years of customer service experience and 1 year in insurance, this candidate is skilled in assessing CAT claims and managing up to 100 claims simultaneously. They hold a delegated authority limit of up to $250K and excel in providing exceptional service to clients. A highly organised and detail-oriented professional, they are well-suited for roles in claims management.

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Senior Account Executive

$110k + Super Victoria Permanent / Full Time

With nearly 10 years of insurance experience, this candidate is well-versed in a wide range of insurance products and industries. They have managed portfolios of up to $500k across sectors such as transport, construction, hospitality, crocodile farming, and cycling. Confident in both schemes and open market, they bring expertise in assessing risk and providing tailored solutions. A knowledgeable and versatile insurance professional, they are an asset to any organisation.

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Claims and service providers industry outlook 2023-2026

According to the latest Australian Prudential Regulation Authority (APRA) report, the industry reported a net profit after tax of 1.2 billion AUD in 2022, moderately less than the previous year’s 1.8 billion AUD. This was primarily driven by a fall in investment income, despite relatively stable gross margins. Premium revenue grew by 1.8%, reflecting membership growth and annual premium increases, while fund benefits (claims) increased by 1.6%, reflecting the easing of COVID-19 restrictions in private hospitals throughout the year.

Membership amongst the 50+ age group increased by 2.4% (111,906 people), while membership amongst the 20-49 age group increased by 2.2% (92,799 people) – taking total membership to 45.1% of the population. The average premium increase was 2.9%; slightly higher than the 2.7% increase in the year before. The pandemic actually caused many funds to delay price increases to later in the year to return savings to members.

At Fuse Recruitment, we recruit for insurance-specific leadership positions, senior executive roles, as well as fresh graduates from universities. Using our partnership model, we learn everything about your business and use that understanding to connect you with someone that matches your current needs - in terms of skills, experience, as well as culture and values - ultimately creating a match that works for both candidate and client. Get in touch with us by submitting a vacancy and we’ll be in touch shortly to help with your newest recruit.

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Our claims and service provider recruitment team

Naomi Hardy

Naomi joins Fuse Recruitment’s Insurance team, bringing three years of recruitment expertise, a talent for matching candidates with ideal roles, and a dedication to tailored solutions.

Ryan Goulbourn

Ryan is a Recruitment Consultant at Fuse, focusing on Insurance & Wealth Management in Melbourne. With five years in finance, he expertly recruits top talent, ensuring the perfect client-candidate match.

Helena Lo

Helena is a skilled recruitment consultant with a strong retail management background, bringing vast experience and enthusiasm to the insurance sector. Her career has sharpened her ability to excel in fast-paced environments.

Daniel Karmazin

Daniel started off in recruitment in 2016 and has recruited and managed teams across several industries including Insurance, Financial Services & Banking, Contact Centres, Engineering and Surveying.

Lachie Young

Lachie has previously been involved in professional-level football being a part of both the Western Bulldogs and North Melbourne football over the past 5 years. This allows him to bring expertise in a high-functioning, fast-paced environments.

Jesse Dunbar

Jesse joined Fuse as a Recruitment Consultant in the Brisbane-based Insurance and Wealth Management team. Prior to joining Fuse, Jesse worked in the Financial Services industry.

Aaron White

Aaron is the Team Leader of the Insurance & Wealth Management team in Brisbane. Since joining Fuse in 2018, Aaron has partnered with clients across the insurance broking, claims, underwriting, mortgage broking and financial planning sectors.

Amy Hatfield

Amy specialises in insurance and wealth management recruitment focusing on claims, broking, underwriting and superannuation, and has a keen eye for recognising talented professionals within the industry.

Madeleine Martin

Madeleine is an experienced recruitment leader with a background specialising in insurance and wealth management recruitment in the Australian market since 2007.

Samuel Longfield

Sam joined Fuse Recruitment in 2021 after four years of working across business development functions in employment and professional services to apply his strong focus on ensuring genuine value is the vanguard of the strategic objectives of clients.

Sarah Frank

Before joining Fuse, Sarah worked directly in the insurance industry, managing new business and commercial portfolios. She partners with broking, claims and general insurance service providers, and connects them with high-quality candidates

Naomi Hardy

Naomi joins Fuse Recruitment’s Insurance team, bringing three years of recruitment expertise, a talent for matching candidates with ideal roles, and a dedication to tailored solutions.

Ryan Goulbourn

Ryan is a Recruitment Consultant at Fuse, focusing on Insurance & Wealth Management in Melbourne. With five years in finance, he expertly recruits top talent, ensuring the perfect client-candidate match.

Helena Lo

Helena is a skilled recruitment consultant with a strong retail management background, bringing vast experience and enthusiasm to the insurance sector. Her career has sharpened her ability to excel in fast-paced environments.

Daniel Karmazin

Daniel started off in recruitment in 2016 and has recruited and managed teams across several industries including Insurance, Financial Services & Banking, Contact Centres, Engineering and Surveying.

Lachie Young

Lachie has previously been involved in professional-level football being a part of both the Western Bulldogs and North Melbourne football over the past 5 years. This allows him to bring expertise in a high-functioning, fast-paced environments.

Jesse Dunbar

Jesse joined Fuse as a Recruitment Consultant in the Brisbane-based Insurance and Wealth Management team. Prior to joining Fuse, Jesse worked in the Financial Services industry.

Aaron White

Aaron is the Team Leader of the Insurance & Wealth Management team in Brisbane. Since joining Fuse in 2018, Aaron has partnered with clients across the insurance broking, claims, underwriting, mortgage broking and financial planning sectors.

Amy Hatfield

Amy specialises in insurance and wealth management recruitment focusing on claims, broking, underwriting and superannuation, and has a keen eye for recognising talented professionals within the industry.

Madeleine Martin

Madeleine is an experienced recruitment leader with a background specialising in insurance and wealth management recruitment in the Australian market since 2007.

Samuel Longfield

Sam joined Fuse Recruitment in 2021 after four years of working across business development functions in employment and professional services to apply his strong focus on ensuring genuine value is the vanguard of the strategic objectives of clients.

Sarah Frank

Before joining Fuse, Sarah worked directly in the insurance industry, managing new business and commercial portfolios. She partners with broking, claims and general insurance service providers, and connects them with high-quality candidates

Our insights into claims and service providers